Frequently asked questions.
Answers to the questions we receive most often.
Which countries do you ship to?
We ship to the United States and Canada.
What currency are prices in?
Prices are shown in US dollars for US addresses and Canadian dollars for Canadian addresses.
How do I track my order?
Sign in to your account and open your orders. Tracking appears once the shipment is dispatched.
Can I change or cancel an order?
Contact us as soon as possible with your order number. We can only change an order that has not been dispatched.